End User Licence Agreement

1.Definitions

In this Agreement, the following terms shall have the meanings set out below:

"Application"

means the SortingEasy mobile software application available on iOS and Android platforms, including all updates, upgrades, and related services.

"Organization"

means a legal entity or individual that creates an account within the Application and under which one or more Users operate.

"Administrator"

means a User who has been granted owner-level or administrator-level rights within an Organization, with authority to manage projects, invite members, and control Organization settings.

"Operator"

means a User who joins a specific project via an invitation code or QR code and is authorized to perform data-entry functions within that project only, without full account privileges.

"Member"

means a standard authenticated User belonging to an Organization.

"Project"

means a defined inspection or data-collection workspace created within the Application, classified as one of the supported project types (Suspicious List, Serial Number Recording, or Black List).

"Project Item"

means an individual record within a Project, identified by a serial number, with associated status, comments, and optional photographic evidence.

"Subscription"

means a paid or free-trial plan granting access to the Application's features subject to the tier limits described in Section 7.

"User Content"

means any data, text, serial numbers, photographs, comments, or other materials that you submit, upload, or generate through the Application.

"Cloud Infrastructure"

means the third-party hosting environment (including but not limited to AWS and Supabase services) used to store and process Application data.

"Paddle"

means Paddle.com Market Limited and/or its affiliates, the payment processing and reseller service that acts as the Merchant of Record for all Subscription transactions made through the Application (see Section 7.6).

2.Licence Grant

Subject to your compliance with this Agreement and timely payment of any applicable Subscription fees, Licensor grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to:

• Download and install the Application on mobile devices that you own or control; and
• Use the Application solely for your own internal business or personal inspection and quality-control purposes.

This licence does not include the right to resell, distribute, or commercialise the Application or any portion thereof.

3.Restrictions on Use

You agree that you shall not, and shall not permit any third party to:

• Copy, modify, adapt, translate, reverse-engineer, decompile, disassemble, or create derivative works based on the Application or any part thereof;
• Remove, obscure, or alter any proprietary notices, labels, or marks on the Application;
• Use the Application for any unlawful purpose or in violation of any applicable laws or regulations;
• Upload or transmit through the Application any data, materials, or content that infringes third-party intellectual property rights, is defamatory, fraudulent, obscene, or otherwise objectionable;
• Use the Application to collect, process, or store sensitive personal data (such as health records, financial account numbers, or government identification numbers) unless explicitly authorized in writing by Licensor;
• Attempt to gain unauthorized access to the Application's backend systems, APIs, or Cloud Infrastructure;
• Use the Application in any manner that could damage, disable, overburden, or impair the Application's servers or networks;
• Circumvent, disable, or otherwise interfere with any security features of the Application.

4.User Accounts and Organizations

5.Project Types and Functionality

The Application supports the following project types, each designed for distinct inspection workflows:

• Suspicious List (SL): Records items suspected of defects or irregularities, with status tracking (OK / NOK / Not Found), comments, and photographic evidence.
• Serial Number Recording (SN): Logs serial numbers of inspected items along with their verification status and supporting documentation.
• Black List (BL): Maintains a database of rejected serial numbers against which operators can perform real-time checks to determine whether a scanned item is banned.

All project types support barcode and QR code scanning (including Code 128, Code 39, EAN-13, EAN-8, DataMatrix, Aztec, and PDF417 formats), manual serial number entry, CSV bulk import, and data export to Excel (.xlsx) format. Photo capture (up to the limit of the applicable Subscription tier) is supported for SL and SN projects.

6.Free Trial

Licensor may offer a free trial period for each Subscription tier as specified below. During the free trial, you will have access to all features of the relevant tier without charge. At the end of the free trial period, the Subscription will automatically convert to a paid Subscription unless you cancel before the trial expires. Licensor reserves the right to modify or discontinue free trial offerings at any time.

• Individual and Individual Pro plans: 10-day free trial.
• Company and Company Pro plans: 30-day free trial.

You may be required to provide valid payment details to activate a free trial. You will not be charged until the trial period ends.

7.Subscription Plans and Billing

8.Data Collection, Privacy, and Security

9.Intellectual Property

The Application, including its source code, design, architecture, user interface, graphics, text, and all other content (excluding User Content), is and remains the exclusive property of Licensor and its licensors, protected by applicable intellectual property laws. Nothing in this Agreement transfers ownership of any intellectual property rights to you.

You retain all ownership rights to your User Content. By submitting User Content through the Application, you grant Licensor a limited, worldwide, royalty-free licence to host, store, reproduce, and transmit your User Content solely as necessary to provide the Application's services to you.

10.Third-Party Services

The Application integrates with third-party services, including but not limited to AWS Cognito (identity), AWS S3 (storage), and Supabase (database). Your use of these services may be subject to the respective third-party terms of service and privacy policies. Licensor is not responsible for the practices of any third-party service provider.

11.Updates and Modifications

Licensor may, at its sole discretion, release updates, patches, or new versions of the Application. Such updates may be required for continued use of the Application. Licensor reserves the right to modify, suspend, or discontinue any feature or the Application as a whole at any time, with or without notice.

Licensor may also amend this Agreement from time to time. If material changes are made, Licensor will notify you via the Application or by email. Your continued use of the Application after the effective date of the amended Agreement constitutes your acceptance of the changes.

12.Disclaimer of Warranties

The Application is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. Licensor does not warrant that the Application will meet your requirements or that any defects will be corrected.

Some jurisdictions do not allow the exclusion of implied warranties. To the extent such exclusions are prohibited by applicable law, they shall be limited to the minimum extent permitted.

13.Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Licensor, its officers, directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or exemplary damages (including, without limitation, loss of profits, loss of data, business interruption, or loss of goodwill) arising out of or in connection with this Agreement or your use of or inability to use the Application, even if Licensor has been advised of the possibility of such damages.

Licensor's total aggregate liability to you for all claims arising under or related to this Agreement shall not exceed the total Subscription fees paid by you to Licensor in the twelve (12) months immediately preceding the event giving rise to the claim, or EUR 100, whichever is greater.

14.Indemnification

You agree to indemnify, defend, and hold harmless Licensor and its officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of or access to the Application; (b) your User Content; (c) your violation of this Agreement; or (d) your violation of any third-party right, including any intellectual property or privacy right.

15.Termination

16.Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of [JURISDICTION — TO BE CONFIRMED], without regard to its conflict-of-law provisions. Any dispute arising out of or in connection with this Agreement that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of [JURISDICTION — TO BE CONFIRMED].

Before commencing any legal proceedings, the parties agree to attempt to resolve disputes through good-faith negotiations for a period of not less than 30 days following written notice of the dispute.

17.General Provisions

18.Contact Information

If you have any questions about this Agreement, please contact:

Billing inquiries. For questions about a charge, invoice, refund, or payment method, please contact Paddle directly — Paddle is the Merchant of Record for your Subscription (see Section 7.6):